services

ProSports Orthopedics experienced a tumultuous leadership and structural change, and Amy and Shanelle supported us in rebuilding our organization and structure. This included streamlining complicated workflows across multiple locations that decreased staff workload, re-work, and increased patient throughput.  Through our partnership, we were able to optimize the features of our existing EMR and convert all providers from paper to electronic documentation.  As a result of provider coding reform and education and turning on our EMR systems' automated charge pass we could reduce our denials and speed up our payment cycle.  We appreciated the personal and customized support.

Shanelle and Amy’s personal practice assessment and customized workflows allowed the Orthopedic Center of the Virginias to transform its clinical and business operations. From surgical scheduling to patient cycle times, we were able to significantly improve both patient and staff experience. They also assisted me in the transition from a frontline staff member to practice administration through leadership coaching and applying standardized practice principles and benchmarks to our daily operations and financial management of the practice.  If you are looking for a customized and outside-of-the-box approach, Connect Strategic partners should be your go-to.

"Your exceptional strength lies in your profound grasp of the 'real world' – a testament to your hands-on experience in managing large medical practices. Your invaluable insights into the actual workings of these practices set you apart as an unparalleled resource. Unlike many vendors, reps, and companies I encounter, you bring a unique perspective, having not only stepped foot in practices but also held pivotal roles within them. It's a refreshing change to engage with someone who truly understands the intricacies of our industry, from products and software to workflows. Your practical knowledge is a game-changer in an arena often dominated by those who lack firsthand experience in the day-to-day operations of medical practices."