ProSports Orthopedics, a prominent Boston-based orthopedic practice, embarked on a significant transformation under our consulting partnership, to enhance its operational efficiency and growth within the competitive Boston healthcare market. Serving as a beacon for comprehensive care with specialists for every joint, ProSports aspired to optimize its operations across its three locations and several affiliations.
Through our consulting partnership, we spearheaded an enterprise-wide redesign focusing on formalizing structures, streamlining communication, and centralizing operations. These strategic changes resulted in a remarkable 15% to 4% reduction in denial rates and the capturing of $525k in savings through an orthopedic bundled payments program. Furthermore, provider billing processes were revolutionized, contributing to a substantial decrease in total aging averages and rapid adoption of electronic documentation and billing by 90% of providers.
The outcomes of this partnership are not only reflected in impressive financial gains but also in the enhanced delivery of patient care. Anthony Schena, MD, acknowledged the pivotal role of our partnership in realigning the organization and crafting workflows that bolstered both efficiency and financial outcomes.
